Order Online with our Simple Order System

Our Simple Order System (aka the SOS) is a web based ordering system that is simple and easy to use.

We have two ordering options, one for just locket prints, and the other for normal print products.

Locket Prints

Dedicated ordering system just for prints that will fit a locket

  • Heart, Oval, Circle, Rectangle and Square locket shape previews
  • Delivery options for Email, USPS and UPS Next Day
  • Works on any device: PC, Mac, phones and tablets

Simple Order System

aka the SOS

  • All Print Sizes Available
  • Units and Package Prints
  • Headshot Templates
  • Delivery options for Shipping, Drop Shipping and Lab Pickup
  • Works on any device: PC, Mac, phones and tablets

What file types do you accept?

We prefer jpeg files, but png files will also work. The main SOS system allows for many file types when using Batch ordering. The Cropping workflow requires a jpeg or png file.

What is Drop Shipping?

Drop Shipping is where we ship your order to a 3rd party. Usually this is for a photographer shipping an order to a client. There is no pricing info or mention of our lab included anywhere, and the return address on the label will be your address. There is a packing slip inside that has the basic order info such as your info, the shipping info and the number/size of the prints ordered.

What is the turnaround time for an order?

Most orders are complete within 24 hours. Shipping varies based on the size of the order and the shipping method. Most small orders ship as a First Class Package which can take 2-7 days depending on how far away you are from us. Priority mail is usually 1-4 days. For Express/ Next Day we use UPS Next Day Air which should arrive the next working day after we ship it.

Do you have a rush service?

Yes, there is a rush option when checking out, if you choose that the fee will be $5 + 10% of the order total and we will attempt to complete your order within a couple hours. If the order is for lab pickup please leave us a note in the Special Instructions box letting us know when you need the order. For small orders that would ship First Class if you choose the rush options we will ship it Priority Mail.

I am having trouble ordering, what should I do?

Please contact us at orders@prolabprints.com and we will be happy to help. Our system is fairly new but has worked well. If something is not working we would love to know about it.